Privacy Policy | Alleppey Tourism

1. Information We Collect

To provide you with the best booking experience, we may collect the following information:

Personal Details: Name, phone number, and email address for booking confirmation.
Identity Proof: Government-issued ID copies (Aadhaar, Passport, etc.) as mandated by local tourism authorities.
Payment Information: Transaction details required for billing. We do not store your credit card or sensitive banking information.

2. How We Use Your Information

Your data is used solely for the purpose of facilitating your trip, including:

Processing your booking and payments.
Communicating with you regarding trip details, location, and schedule changes.
Complying with legal and safety regulations mandated by the Alleppey Port Authority.

3. Data Sharing & Security

We value your privacy. Your personal information is never sold to third parties. We only share necessary details with:

Boat Crew: To coordinate your pickup and preferences.
Government Authorities: If required by law for guest registration.

4. Cookies & Tracking

Our website uses basic cookies to improve site performance and remember your preferences. We do not use invasive tracking technologies.

5. Your Rights

You have the right to request access to the personal data we hold about you or request its deletion after your trip is completed, subject to legal record-keeping requirements.

6. Contact Us

If you have any questions about our privacy practices, please reach out to us:
Email: privacy@alleppeytourism.com
Address: Finishing Point Road, Alappuzha, Kerala